Practice Management

"We can learn from our mistakes. But isn’t it better to learn from other people’s mistakes?” Dr. Roger P. Levin explores the biggest mistakes that dentists make-and how those mistakes can be avoided. In this edition, Dr. Levin discusses dental insurance policies.

Many dentists spend a great deal of time and money designing a stunning website and fleshing out their online profiles, but how can they ensure that their physical presence is on par as well? Here are 5 things you can do to ensure your practice stands out.

Many dentists spend a great deal of time and money designing a stunning website and fleshing out their online profiles, but how can they ensure that their physical presence is on par as well? Here are 5 things you can do to ensure your practice stands out.

Columnist Lisa Newburger talks about the fear some team members have about a dental practice possibly closing.

Patient communication has never been more important.

Welcome to 2016.

We have all heard about, read about, and strived for the elusive five-star customer service. We have attended classes, read testimonials and listened to others tell stories about it. We all want it, strive to provide it and desire to receive it. So what is “IT,” really?

When you meet Office Manager Krista Smith and her mother, Dr. Shelley Shults, it’s clear that the apple doesn’t fall far from the tree. Over the course of the past 15 years working together in dentistry, they’ve become inseparable.

Did you know that 88 percent of consumers trust online reviews as much as personal recommendations? Today, it’s absolutely critical for all dentists to be aware of what is being said about them online. And while patient reviews may first come to mind, there are multiple elements that make up a dentist’s online identity.

Did you know that 88 percent of consumers trust online reviews as much as personal recommendations? Today, it’s absolutely critical for all dentists to be aware of what is being said about them online. And while patient reviews may first come to mind, there are multiple elements that make up a dentist’s online identity.

No one has their finger on the pulse of coding changes that will affect your practice more than Teresa Duncan. She stops by to tell us what tweaks have been made that will affect your business.

After a death, the transition from the seller’s side is a very emotional, disheartening and financially upsetting circumstance. The spouse of the deceased dentist was probably used to a very solid financial perspective and many times did not know what was occurring in the dental practice.

Would you like more from your dental career? Do you anticipate that your knowledge, skills and experience, if shared, could help other dental professionals and teams reach their goals? Have you ever wondered if you have what it takes to be a speaker or consultant in dentistry?

KaVo Kerr Group has centralized its global imaging campaign development to its Wooddale, Ill., office effective immediately.

There have been many changes in the dental industry throughout the years.

Finding and retaining top teams is one of the most difficult challenges any dental practice owner faces.

Billions of dollars in dental insurance benefits are left unused every year. These benefits can be used for both general maintenance care as well as dental procedures, like root canals or emergency procedures. According to Forbes, only three percent of patients use all of their dental benefits annually, indicating that there is a significant dollar amount of benefits left untapped at the end of December.

Since so many different factors influence SEO, it’s easy to stress over the small stuff affecting your rankings and completely miss huge, underlying issues that wreak havoc over your web presence. With this audit, you’ll be able to identify any major issues holding you back.

"It isn’t difficult, but it takes team cooperation, new thinking, and practice." That's the mantra from author Patti DiGangi in this article.

One of the founders of RevenueWell tells you how software can make a difference for your patients and your bottom line.

This article is an excerpt from the eBook "DentalCodeology: What Every Dentist Needs to Know about Medicare NOW" by Patti DiGangi, Christine Taxin, and Jan Palmer.

Teresa Duncan, insurance editor for Dental Products Report, offers advice on how to lower some of the pain that dental insurance causes for so many practices.

The majority of dental offices now use some sort of image management system.

When patients cancel their appointments at the last minute or just don’t show up at all, it leads to chaos and undue stress in your practice.

CAD/CAM software opens new doors for labs of all sizes.

Based on his extensive experience with dentists in the past 30 years, Dr. Roger P. Levin has authored a new book entitled The 31 Biggest Mistakes Dentists Make. His premise is simple. As he says in the introduction, “We can learn from our mistakes. But isn’t it better to learn from other people’s mistakes?”

Practice management software can help dental offices with everything from billing to scheduling.

Money can be mysterious and can also be the source of stress in your practice. How you manage money has a direct impact on your ability to serve your patients’ oral health needs.

As I’ve said on many occasions, if you want to survive in today’s tough economy, you need to attract new patients and grow your practice.

I’ve often lamented the fact that dental school teaches us how to diagnose and treat patients, but not how to attract new patients.