Lisa Newburger, a master's level social worker supervisor, helps audiences find humor in talking about tough topics. Her "in-your-face" style of presentations and writing will make you smile or just shock you into taking some action. Either way, she is very effective at empowering others to reach their goals and feel better about themselves. Her entertaining workshops are available for national and international audiences. Writing for the dental industry since 2010, she uses an alterego (Diana Directive) to illustrate her points in a sarcastic but effective way. Presentations can be scheduled by contacting Lisa at www.discussdirectives.com/dental.html.
Mastermind 42 – Episode 42 – Getting Those 5-Star Reviews for Your Dental Practice Part 2
October 18th 2024Join Masterminders, Rick Adelstein, DDS, Debbie Zaller, RDH, Shelley Brown, RDH, Steve Marsh, DDS, and host Lisa Newburger, LISW-S, as they follow up on last month's discussion on how to handle both positive and negative Google reviews. [31 minutes]
Mastermind – Episode 41 – Getting Those 5-Star Reviews for your Dental Practice
September 24th 2024Join Lisa Newburger, LISW-S, Jean Ocasio, John Flucke, DDS, Chad Duplantis, and Jamie Collins, BS, RDH-EA, as they discuss how to bring in new patients and how to start getting those 5-star reviews. [32 minutes]
Mastermind – Episode 40 – Things Never (or Always) to Say to Patients and the Dental Team
September 3rd 2024Join Lisa Newburger, LISW-S, Rick Adelstein, DDS, John Flucke, DDS, and Shelley Brown, RDH, BSDH, as they dive into what topics to never (or always) bring up with patients or even the practice staff. [35 minutes]
Mastermind – Episode 39 – Resolving Conflicts in the Dental Practice
August 9th 2024Join Lisa Newburger, LISW-S, Jean Ocasio, John Flucke, DDS, and Melia Lewis, MEd, RDH, as they discuss their methods on conflict resolution in the dental practice and how to navigate these tricky situations. [34 minutes]
Mastermind – Episode 38 – Providing Dental Care for Older Patient Populations
July 12th 2024Join Lisa Newburger, LISW-S, Melanie Adelstein, DMD, Rick Adelstein, DDS, Shelley Brown, RDH, BSDH, and John Flucke, DDS, as they have a roundtable discussion on the best ways to deliver dental care to older patient populations. [28 minutes]
Mastermind - Episode 37 - Thinking Outside the Box for Dental Practice Solutions
June 17th 2024Join Lisa Newburger, LISW-S, Tija Hunter, CDA, EFDA, Shelley Brown, RDH, BSDH, and Melissa Turner, BASDH, RDHEP, EFDA, as they discuss new ways to find solutions in the dental practice by thinking outside the box. [31 minutes]
Mastermind – Episode 36 – Dealing with Ethical Dilemmas in the Dental Practice
June 7th 2024Join Lisa Newburger, LISW-S, Melanie Adelstein, DMD, and Rick Adelstein, DDS, as they discuss some of the ethical dilemmas they have faced in the dental practice and how they navigate these tricky situations. [28 minutes]
Mastermind – Episode 35 – Finding Strength in Our Differences
May 3rd 2024Join Lisa Newburger, LISW-S, and Leena Bhatia, DMD, John Flucke, DDS, Spencer Hadbavny, Margree Foster, Sravanthi Vallampati, DTM, and Tony Green as they discuss the importance of different perspectives in the dental practice. [37 minutes]
Mastermind – Episode 34: Proactive Dentistry, Diagnostics, and Early Detection
April 26th 2024Join Mastermind host Lisa Newburger, LISW-S, as she and Chad Duplantis, DDS, John Flucke, DDS, Kelly Tanner, PhD, RDH, Rick Adelstein, DDS, and Melanie Adelstein, DMD, as they discuss a shift in thinking when it comes to dentistry. [33 minutes]
Being Respectful of Patients’ Pain in the Dental Practice
February 15th 2023Patients experience a plethora of stressors in their daily lives, and the potential of added pain at the dentist’s office only adds to that. It may be valuable for dental professionals to examine the way they interact with patients’ pain.