Dr. Christopher Phelps

The perils -and power-of the telephone handoff.Researchers from the University of Edinburgh recently published an in-depth analysis of 2009’s  Air France Flight 447 Tragedy and what went wrong.

Creating the right atmosphere can help patients feel more at ease.

Every patient has some roadblock that could be preventing him or her from coming into the office. How do you identify these roadblocks, and what can you do about them?

If you’re not losing patients, why should you work to attract new patients? What’s wrong with the status quo? Many things, says one practitioner.

When you understand that there is an ethical way to set the stage for more patients to follow your treatment recommendations, you’ll not only be giving them the best possible service, but also making it a win-win scenario for you both which will build a long, lasting relationship.

Dentistry is a competitive field. If you want your practice to thrive so that you can enjoy your career and retire comfortably, it’s not enough to go with the flow. You need to take concrete steps to ensure the success of your dental practice.

Dentistry is a competitive field. If you want your practice to thrive so that you can enjoy your career and retire comfortably, it’s not enough to go with the flow. You need to take concrete steps to ensure the success of your dental practice.

Dentistry is a competitive field. If you want your practice to thrive so that you can enjoy your career and retire comfortably, it’s not enough to go with the flow. You need to take concrete steps to ensure the success of your dental practice.

Dentistry is a competitive field. If you want your practice to thrive so that you can enjoy your career and retire comfortably, it’s not enough to go with the flow. You need to take concrete steps to ensure the success of your dental practice.

By using the techniques that I outlined in my book Grow Your Dental Practice with Wine and Cheese, I saw incredible growth in my practice. I sold over 950 plans over a two year period. Between the plans themselves and additional expenditures from plan members during those two years, I earned an additional 1.49 million dollars. My receipts grew by 45 percent a year for two years running. That’s an incredible rate of growth, and I only spent $130 and one hour a month to get it.

As I’ve said on many occasions, if you want to survive in today’s tough economy, you need to attract new patients and grow your practice.

I’ve often lamented the fact that dental school teaches us how to diagnose and treat patients, but not how to attract new patients.

When a new patient calls your office, do your staff members give them a great phone experience?

If you were an early adopter of dental savings plans, the opportunity to capture an untapped fee for service market was exciting.