Teresa Duncan, MS, FADIA, FAADOM

A look at what you need to be thinking about in the new year and some of the questions that will help you be more successful this year.

Insurance experts Teresa Duncan and Bridget Fay break down the things you need to know about insurance in the dental practice.

Teresa Duncan, insurance editor for Dental Products Report, offers advice on how to lower some of the pain that dental insurance causes for so many practices.

Teresa Duncan, insurance editor for Dental Products Report, offers advice on how to lower some of the pain that dental insurance causes for so many practices.

With November upon us, it is once again time for what has become our annual review of the additions, changes and deletions in CDT benefit coding. Changes in CDT 2016 came under the two general categories: Stand-alone changes and interrelated changes.

With November upon us, it is once again time for what has become our annual review of the additions, changes and deletions in CDT benefit coding. Changes in CDT 2016 came under the two general categories: Stand-alone changes and interrelated changes.

As a dental business owner, you should be aware of your transactions and adjustments on a daily basis. This means asking for and reading the end-of-day report. Not only are you evaluating reports for anomalies, but also assessing their accuracy.

The adjustments report is one of the most emotion-inducing reports to read and analyze. It may even be the most depressing one, but it certainly is necessary.

Instagram is a dental nerd’s dream! I love scrolling through and see what is being shared and what is "hot" on social media sites. I often post things I find interesting on my account. Of course, you know that Dental Products Report has an Instagram account, right?

The insurance aging report is one of the least favorite reports for administrators to run, but is so important for keeping up your practice’s cash flow.

Dental office websites often have financial sections that state, “You are responsible for knowing your insurance benefits, but we will help you file claims” or, “We’re happy to help you with your claims, but you are responsible for knowing your plan details.”

Flexibility is the name of the game in today’s dental insurance world. Administrative roles have shifted greatly in recent years to include the growing, evolving role of insurance in the dental office.

Author Robin Hobb wrote “One must plan for the future and anticipate the future without fearing the future.” At the recent 2014 Converge Session of the National Association of Dental Plans a few trends emerged that help us to plan for the shifting dental benefit landscape.

Imagine the administrative area of a dental office of 20 years ago.