Management

The insurance aging report is one of the least favorite reports for administrators to run, but is so important for keeping up your practice’s cash flow.

When I moved to New York, I was still on the insurance plan of my company, which was headquartered in Oklahoma. What was a great benefits package in Oklahoma was slim pickins in New York City, and I was forced to choose between two or three dentists within all five boroughs who would accept my insurance. Naturally, I chose the one closest to me (after checking his Yelp reviews, of course).

Let's face it and be honest here. We've all had that one job where that one person worked with us-and we wondered what was wrong with that person. I mean, he or she might have been perfectly nice and treated us perfectly fine-but there was just something different about him or her.

A recent report by the Scheduling Institute revealed that dental practices are losing money and business simply because of the way the phone was being answered in the practice.

When asked about the biggest mistakes that dentists make when planning an office redesign or new office build, Dr. Mark Tholen is quick to answer.

After an exciting weekend, my two teams are set. Villanova won the Big East and Notre Dame took the ACC Championship. The bracket has been announced and Nova is a #1 seed in the East. The Irish are a #3 seed in the Midwest. It’s March. It’s time for some Madness. Here we go!