Practice Management

I’ve been working as office director for 16 years and have seen many changes in the dental administrative process from paper appointment books and photocopy billing to digital everything! My employer, Dr. Edward Chipps, runs a very busy general and restorative practice, and we all strive to make the best use of our time.

Rachel Mele describes herself as an Internet and social media junkie … and she doesn’t believe she is that different than many of the people who sit in your chair on a daily basis.

Having issues with difficult employees? Check out DLP's top seven tips for dealing with tricky interpersonal conflicts in the workplace.  

If you provide impeccable dental care, why does customer service matter so much? Jameson Management says patients need more in a dental experience than just great care.

To learn more about how Henry Schein Practice Solutions is broadening practice management software options more than ever before, DPR sat down with Rhett Burnham, Director of Product Management, Practice Management Solutions.

Why should you be concerned with the design of your office and the ergonomics of the clinical treatment rooms? Ergonomics is a great buzzword, but not many doctors are energized to take action. That’s too bad.

To learn more about how MacPractice is changing the caries detection landscape of dental software, DPR sat down with MacPractice CEO, Mark Hollis, to learn more about this EHR-certified software. DPR: First, tell our readers about MacPractice and why you believe your company stands out in the industry.

Throughout her illustrious and storied career as a dental practice management consultant, Linda Miles has seen a lot of things that can negatively impact a dental practice.

Working as a consultant to dental practices around the country, I have seen way too many times a solid dental business torn apart at the seams because of inner struggles. In this article, I want to expose the three most common battles I have seen, as well as offer my suggestions on how to eliminate those problems if you’re currently struggling with them.

Your clinical expertise is beyond reproach – but that matters little if you can’t get new patients in the door. How do you create a practice image that invites your community to come in and be impressed?

I recently did a podcast with Dayna Johnson, a practice management consultant and dental software implementation and training expert with Rae Dental Management. In the podcast, we discussed best practices and how to succeed with a dental software implementation.

Being prepared for change, keeping the audience in mind, staying committed to the plan and working with industry experts are four of the essential skills dentists need to get the best bang for their digital marketing dollar.

What is the difference between an employee and a stakeholder? According to Chuck Blakeman of The Crankset Group, there’s a wide difference between the two terms.

Untapped Power in 5½ Minutes If your patient is experiencing their dental hygiene care as a prophy, a brush and floss lecture and quick dentist check at the end, then you are NOT getting the most out of the most powerful 5 ½ minutes in your hygiene appointment.

01. Overcome Your Own Objections Asking for referrals is not being sales-y. Internal marketing is simply utilizing your current patients to reach new patients. It’s a smart and necessary – not to mention cost-efficient – marketing strategy. 02. Get Your Team Involved

The KaVo Kerr Group is a $2 billion global portfolio of 16 industry-leading brands that serves 99% of dental practices worldwide.

Every practice has those patients who need a little extra prodding to schedule visits on a regular basis.

Henry Schein, distributor of healthcare products, and Reputation.com, an online reputation management company from Silicon Valley, have recently joined forces to improve patient experience in dental practices.

A challenge faced by any business today is how to do more with less. It’s not different in the dental industry.