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7 tips on how to handle an irate caller [VIDEO]
August 19th 2013Telephone skills are critical to establishing and maintaining excellent relationships with patients. But sometimes that's not easy! From time to time an angry, or irate, patient calls testing all of your telephone skills, your people skills, and your patience.
How to make your dental practice more efficient with OfficeSuite™ Dental [VIDEO]
August 9th 2013OfficeSuite Dental from Broadview Networks® is a cloud-based communications solution that reportedly allows dental practices to prioritize phone calls, schedule patient appointments and collect outstanding balances.
How to grow your practice with the WaterLase iPlus dental laser [VIDEO]
August 8th 2013You want to provide the best care possible, and give patients a reason to come back to your practice. You need to find a way to set yourself apart, to get patients talking about your practice and the great experience they had while there.
PatientActivator’s free online reputation scorecard helps dentists establish a digital presence
August 6th 2013PatientActivator’s free online reputation scorecard pulls data from hundreds of websites to offer up-to-date statistics about your practice’s online listings, social media presence and patient reviews.
The most important (new) way to market your lab
August 5th 2013Dental lab marketing has been forever transformed. Over the past 15-20 years, the ever-increasing influence of the Internet on how people get information and consume media has caused a sea change that has slowly but surely trickled down to the dental profession. Dental lab owners hear buzzwords like social media, search engine optimization, and online communication at every turn.
How to increase referrals, increase revenue [VIDEO]
July 26th 2013As part of our Morning Huddle e-newsletter, DPR partnered with notable practice management consultants to provide quick video tips to get your team talking. Here, Misty Absher Clark of Jameson Consulting lays out how you and your team can grow and maintain excellent relationships with new and existing patient referral sources.
The 5 most common hiring mistakes that are hurting your practice
July 23rd 2013In this new practice management column, Penny Limoli of Limoli and Associates shares tips and advice to help your dental practice thrive. This month, she kicks off the series with advice to help ensure you hire the right people who can help make that happen.
3rd annual AAOSH gathering in Las Vegas shines a light on the oral-systemic connection [VIDEO]
July 22nd 2013The 3rd annual Scientific Session of the American Academy for Oral Systemic Health on September 20th to 22nd at the MGM Grand Hotel in Las Vegas, Nevada features internationally recognized dental and medical experts sharing the newest research on the connection between oral and overall health.
AAFE partners with Yankee Dental Congress for live patient course
July 12th 2013The American Academy of Facial Esthetics (AAFE) has announced its partnership with the Yankee Dental Congress 2014 in order to offer a live patient course for dental professionals in the use of Botox and Dermal Fillers for esthetic and therapeutic treatments.