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Seven factors that influence performance shortfall
March 21st 2012How many times have you woken from a sound sleep, with an employee’s performance issue weighing on you? As your heart races, you think dark thoughts-She hates me! He needs a therapist! There’s nothing I can do! I’ll just have to live with the problem until I sell the practice! This is an example of “stinking thinking” because it doesn’t give the leader any options to upgrade performance and doesn’t allow the team member the benefit of being coached to new levels of success.
Dental assistant number one job for young people
March 21st 2012Dental assistant tops the list as the best job for people under 25 years old. Entailing the preparation of dental patients and dental equipment and keeping track of inventory and medical records, the position is expected to grow 35.7% and has 16,100 openings each year.
Ask Amy: Looking for a few good co-pilots
March 21st 2012If I took an educated guess on what topics the majority of The Pride Institute’s phone calls for “help” were based on, I would have to say half of the calls are from hygienists who feel under appreciated, undervalued and underused, while the other half come from dentists who are, quite frankly, a little anxious about their relationship with their hygienist(s). Considering the No. 1 secret to succeeding in these challenging times is a modern, interactive hygiene experience, we need to get to the bottom of what seems to cause frustration for the key players involved in continuing care.
What's your online reputation?
March 21st 2012A website is certainly a key component of any dental practice marketing plan. And search engine optimization, which enables your website to rank higher in search engine results, also is an important strategy. But the unsung hero in today’s world of online marketing is most certainly the burgeoning field of online reputation management.
Practically Speaking | Avoid recruitment nightmares
March 21st 2012This is a cautionary tale for anyone who is, was, or will be recruiting for new team members…my intent is that we include everyone, so that none of you become the next cautionary tale…It could be a very expensive mistake! Let’s start at the beginning. Recruiting and hiring new talent is not a job for the timid. This job is mission-critical and will require exceptional perceptive and investigative skill along with great tenacity and focus.
Leveraging your time for fun and profit
March 21st 2012You strive to deliver to your patients the best possible oral health care in a safe, friendly and professional environment. At the same time, you owe it to yourself and your team to smoothly juggle the many components of a professional business: personnel, marketing, accounts payable, risk management and more. Oh, you also hope to reserve some time for family, community and personal interests.
PracticeWorks customer awarded LEED certification
March 21st 2012June 4, 2010 ATLANTA – PracticeWorks, LLC, the exclusive maker of KODAK Dental Systems, announces one of their customers, Dr. Alec Elchahal, has been awarded the Gold Leadership in Energy and Environmental Design (LEED) certification by the U.S. Green Building Council. LEED certification offers third party verification that the building was designed and built using strategies aimed at improving performance such as energy savings, water efficiency, and CO2 emissions.
New Solutions to Solving the Age-Old Challenges of Finding Temporary Staffing for Dental Offices
March 21st 2012Twenty years of managing people and dealing with HR issues for number of large IT organizations prepared me surprisingly well for my first-hand work in the front end of a two-doctor dental office. The lessons learned carry over to address some of the challenges of running a successful practice.
Independent contractor vs. employee
March 21st 2012The status of an individual working for someone can be that of an independent contractor or an employee. Sometimes, businesses hire other businesses to perform services and at times, the term “outsourcing” is used. This term describes the transfer of responsibility to others for the performance of the service in question. It limits the responsibility to the business needing the service and shifts its responsibility to others and away from the enterprise in question needing the service to be completed.
Dismissing patients from your practice
March 21st 2012One of the most frequent calls we get on our Hotline at Pride Institute is the dentist or team member asking when and how to dismiss a patient from the practice. There is usually a long story involved and lots of confusion. Typically, they have waited far too long to take this action and have endured a lot of stress as a result. True, it can be uncomfortable. And true, it is easier to hope the patient just goes away. But that rarely happens. Dismissal protocol