Lisa Newburger, LISW-S

When patients experience trauma in the chair, it is important to follow up and ensure that we can help them to the best of our ability.

Understanding what patients dislike about going to the dentist can help inform practices on how to do better.

Being a dental professional means being a customer service advocate and giving your patients good reason to choose your practice.

There are many different causes of anxiety for patients, so how can we make our practices comfortable for patients who are afraid of going to the dentist?

There are a variety of ways to help make your practice a healthy and happy work environment for everybody.

For TMJ or TMD patients who suffer from chronic jaw pain, acupuncture may be a hidden gem in pain relief.

In stressful times, sometimes the best medicine is to step back, take a deep breath, and laugh about something.

Discussing the importance of speaking with research and responsibility in regards to prescription addiction in the dental field.

Taking a look at some rudeness you may encounter in your dental practice.

Mobile apps make it easier to increase efficiency and simplify communication between dental practices and their patients.

Taking a look at some of the unique challenges a dental hygienist may face in their career.

My dentist and his team have gone above and beyond to offer exceptional care and unparalleled customer service.

Is money the elephant in your room? It’s important to talk dollars, incentives and the risks of upselling with your staff.

Handling political differences with colleagues can be difficult, but is made easier when starting from a place of compassion and empathy.

We all need a hand at times and it’s important to seek help and to realize you’re not alone during difficult times.

It’s a new year and time to map out your future and run headfirst into your dreams.

Enjoy the virtual holidays with these 10 fun activities while you create new memories.

Taking a few moments to think about all the things worth being grateful for right now can help put a challenging year in perspective.

A little ingenuity and adhering to guidelines can keep your family and patients safe this holiday season.

Maintaining a healthy weight is important, even in the midst of a pandemic.

Uncertainty during the pandemic can add to everyone’s stress, but we must stay the course and remain positive.

Remember, we’re all in this together and we need to do our part to help battle this pandemic.

"It will cost…how much?" Understanding that many patients are already uneasy about going to the dentist can help you have compassion when treatment costs add to their unease.

The way you engage with others will make… or break your business.

Take a look at how you interact with patients who are suffering, and be sure to treat them the way you would like to be treated.

The COVID-19 pandemic has seen a rise in depression, anxiety, and substance abuse. If you're struggling, you're not alone.

More questions than answers as the fall school season returns, but venting is not productive so it’s time to make an action plan.

Be honest with patients, but minimize the stresses that have become all too common during the pandemic.

Mindreading in a dental practice: Fear and stress are ramped up, but focus on the positives and the belief that we will all get through this pandemic.

In a time where everything can feel out of our control, it’s often helpful to focus on what is in our control.