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Ann Schmitt’s family history in the dental industry goes back four generations. She grew up playing with waxes and plasters as soon as she could reach the bench in her father’s dental laboratory, Schmitt Dental Lab in Saginaw, Mich.

When we introduce the “Patient Debrief” to teams, their first response is, “We already do that.” And to a certain degree they absolutely do part of it!

Colonel Priscilla Hamilton is commander of DENCOM, the U.S. Army’s dental care system, which she likens to overseeing a large dental group practice that employs more than 5,000 dentists, hygienists and dental assistants globally.

Every dental practice engages in some degree of customer service in order to stay in business. However, in some offices the focus on customer service takes a back seat to the focus on clinical skill. The thinking might go something like this: “Patients come here to get dental work, not to talk about how their weekend went.”

February 1, 2010 | modernhygienist.comNewsStudies advise on fluoridated toothpaste use in children  Parents should use toothpastes that contain fluoride with a minimum concentration of 1,000 parts per million to preve

Irvine, Calif., July 19, 2011 -Roland DGA Corp. has announced several promotions and new additions to its product management and marketing teams that further strengthen its support for its core product offerings while also positioning the company for growth within new vertical market segments. Andrew Oransky, Director of Marketing and Product Management

Many practices that do follow statistics go only as far as comparing their numbers with last year, expert range norms or what they heard their colleagues have accomplished. This is managing by hindsight only and leads to reactive decisions that do not ensure continued growth and progress. If a dentist and team are going to monitor progress through statistical analysis, a key ingredient must be SMART goal setting. This is the only way pro-active foresight can be applied to future success.

Editor's Note: This is the web follow-up to our January cover story, "Looking Ahead: Industry Insiders Forecast Future Trends."   There is no sure way to predict what to expect in the year to come. launches get delayed. economic issues reshape expectations. Patient behavior can be…unpredictable.

Charlotte, N.C.-Sikes Dental Studios, Inc., one of the most established laboratories in Charlotte, N.C., announced today that it has acquired DENTATRUST, LLC, also located in Charlotte, for an undisclosed amount of money.

OAK BROOK, Ill., /PRNewswire-USNewswire/ -- Congress is very close to improving oral health for those children without dental coverage today, but without a few small, significant changes, final health care reform legislation could actually disrupt dental coverage for millions of children who already have it now. That's the assessment of Delta Dental Plans Association President Kim Volk, who is urging members of Congress to consider key oral health provisions as the House and Senate reconcile their differing health care reform bills.

From now through June 30, 2010, SmartPractice will donate 5% of the profits from online sales of Patriotic products to the Wounded Warrior Project. Choose from a wide variety of products including Recall and Appointment Cards, Supply Bags, Magnets, Toothbrushes and more featuring All-American, red, white and blue designs. Plus, products are personalized free and ship within 48 hours of ordering.

Restorations created with dental CAD/CAM devices, specifically CEREC by Sirona, have directly and profoundly changed the process of creating indirect restorations. The technology developed during the past 25 years is revolutionary and represents a major shift in technique, materials, speed, comfort and convenience. Today’s machinable materials are up to 300% stronger than conventional all-porcelain restorations, and can be milled into highly durable crowns, inlays, onlays and veneers.

Amos Harting, president of Harting Dental Arts Lab Inc. in St. Louis, bears more than just his father’s name. Like his predecessor, having artistic aptitude and mechanical skill have helped him thrive in the business.

January 7, 2010 | dlpmagazine.comNewsNobel Biocare appoints Senior VPs of business development, salesMelker Nilsson named as Senior VP Business Development, John Cox as Senior VP of Sales for Nort

While a range of new technologies are making it possible for dental labs to produce restorations with greater efficiency, not every innovation having an impact on the industry comes in the form of a system designed specifically for dental labs.

The set-up “Dr. Gause makes a compelling case for the utility of one-piece dental implants, particularly in sites with limited availability of mesial-distal (interdental) bone. Eliminating the implant-abutment interface with its screw retention necessarily increases the strength and stability of the implant and its prosthesis. The trade-off is reduced prosthetic flexibility, as the angulation of the ‘abutment’ portion of the single piece can only be modified by reduction.

SAINT LOUIS, MO (July 20, 2010) – MediNiche, Inc., a St. Louis, Mo., pharmaceutical company, has announced that due to a significant increase in Dentaplex® interest among dental professionals, the company is offering practitioners in the U.S. their choice of a free Dentaplex product display for office use and/or patient coupons each good for a free bottle of Dentaplex in order to increase awareness, office trial, and patient usage.

It seems to me that in most articles about teamwork today-including several of mine-the teamwork concept is almost always talking about the dentist/technician relationship and the process that takes place between the laboratory and the operatory.

Everything in the U.S. was new for Ashifa Nurani when she immigrated from Kenya when she was just 17-years-old.

01 Ultradent Products Inc. is still a private company. Has this impacted your business in any way?

Adding a scanner creates a clear path for a dental lab to transfer existing work from a physical to a digital workflow. But the process doesn’t start by scanning the next impression to arrive. The real first step to this process is deciding what type of scanner to invest in.

February 5, 2010 | dlpmagazine.comNewsTCS offers TCS Unbreakable Advanced WorkshopOn March 12, 2010 TCS will offer a hands-on TCS Unbreakable workshop at their training facility in Signal Hill

The first dental school to open in 40 years in Illinois recently welcomed its first class and is part of a trend toward opening new schools that is being seen nationwide. One hundred and thirty one students are in the inaugural class of the new College of Dental Medicine-Illinois in Downers Grove. According to a report by the American Dental Association, it is one eight institutions that have opened dental schools since 1997, and two others have announced their intentions to start schools.

Many patients who walk into ORA Dental Studio for the first time are dentally exhausted. They’ve had bad dental experiences in the past and feel like they’ve lost control, that they’re not able to take charge of their own oral health.

February 2010 | Dental Products Report Clinical 360° : implant technology The take-aways Since thier earliest days, implants have improved immensely in durability, quality and esthetics. The ability to create custom abutments via CAD/CAM systems such as Sirona's CEREC makes it possible for dentists to quickly create affordable implants with high esthetics. Implant evolution and CEREC technology

01 As president of the Chicago Dental Society, you get to put your mark on the respected  Midwinter Meeting. What is one new thing you are proud to offer at the meeting this month? The program closest to my heart is our health screening. Attendees can check their risk for diabetes and heart disease in a private area of our exhibit floor and at a deep discount.

January 2011 | Dental Lab Products The CAD/CAM Chorus The most excited person on the planet Lee Culp, CDT – Chief Technology Officer, DTI by Noah Levine, Senior Editor

EXTON, Pa., and CORAL SPRINGS, Fla. /PRNewswire-FirstCall/ -- XL Insurance, the global insurance operations of XL Capital Ltd. ( XL), today announced a new underwriting agreement with Dentists National Insurance Group of Coral Springs, Florida, to provide a comprehensive dentists' errors & omissions (E&O) insurance program.

January 8, 2010 | dlpmagazine.comWeb ExclusiveSmart marketing with billboardsHow one laboratory is driving dental business through high-in-the-sky advertising. by Pam Johnson

Offering affordable treatment plans to patients is especially challenging in t