Make your resolution a reality
March 21st 2012The new year brings many of us face to face with a daunting set of wish lists. We call them “resolutions” or even “goals.” We look at what we want to accomplish personally and professionally and-having written them down-proceed to ignore them and work in ways that manage to bring about somewhat opposite results. How does that happen?
Becoming a better appointment coordinator can mean new patients
March 21st 2012You may be finding it more challenging to fill both the doctor’s schedule and the hygiene schedule and keep them filled. Many patients have had financial setbacks because of our still challenging economy, and many other patients seem reluctant to spend money on anything but what they consider essential. Maybe your number of new patients has declined too? Here are some steps that self-directed appointment coordinators can take to keep the schedule full and productive and also increase the number of new patients: