Thursday's Patient Tip of the Day

Make it easy for them to contact you. Gone are the days where all your patients call your office to confirm appointments or learn more about what your practice offers. They’re doing their research through Google searches and social media before they even think about picking up the phone, and many of them would prefer not calling at all.

That’s why it’s so important to have a website that makes it easy for your patients to communicate with you, at any time of the day or night. Your patients are busy and many are Web savvy, and would much rather fill out health history forms, pay bills and confirm appointments via the Internet.

But it doesn’t end there. You can communicate with patients through e-newsletters, e-cards on their birthday and email appointment reminders. These are all great ways to remind your patients you care about them without intruding with a phone call. Email and robust websites give you control over practice productivity, while making it possible for patients to contact you when it’s convenient for them, not just during the hours your practice is open.

Your patients are your practice. Without them, where would you be? You have to know the best ways to attract them to your practice, get them to accept treatment and make them happy, life-long patients.

That’s where we can help. Check back regularly for tips on how to keep your patients happy, healthy and loyal.

The DPR Patient Tip of the Day is sponsored by Instrumentarium Dental, manufacturer of high-end systems and solutions for dental and maxillofacial imaging. Visit Instrumentariumdental.com to learn about the company’s full line of imaging solutions, including the ORTHOPANTOMOGRAPH^®OP300.