Ask Amy: Looking for a few good co-pilots
March 21st 2012If I took an educated[1] guess on what topics the majority of The Pride Institute’s phone calls for “help” were based on, I would have to say half of the calls are from hygienists who feel under appreciated, undervalued and underused, while the other half come from dentists who are, quite frankly, a little anxious about their relationship with their hygienist(s). Considering the No. 1 secret to succeeding in these challenging times is a modern, interactive hygiene experience, we need to get to the bottom of what seems to cause frustration for the key players involved in continuing care.
"Essentially a great answer for patients..."
March 21st 2012With the advent of vital tooth bleaching, the market has been flooded with options leaving patients confused about the process and often misled by Internet marketing and unsupervised OTC products. For a lot of our patients, nighttime bleaching with custom trays is simply not an option although it is a preferred method for many dentists as it uses carbamide peroxide with lower concentration and slower release time.
Communicating with hygiene patients
March 21st 2012Every team member has a role to play in making sure hygiene patients feel comfortable and well taken care of. Because the hygiene visit is the appointment patients are most likely to cancel, your words and tone must be consistently professional and compassionate.
Ask Amy: Looking for a few good co-pilots
March 21st 2012If I took an educated guess on what topics the majority of The Pride Institute’s phone calls for “help” were based on, I would have to say half of the calls are from hygienists who feel under appreciated, undervalued and underused, while the other half come from dentists who are, quite frankly, a little anxious about their relationship with their hygienist(s). Considering the No. 1 secret to succeeding in these challenging times is a modern, interactive hygiene experience, we need to get to the bottom of what seems to cause frustration for the key players involved in continuing care.