Double Take: "Eaglesoft is intuitive and easy to use."

Publication
Article
Dental Products ReportDental Products Report-2011-10-01
Issue 10

Eaglesoft Practice Management software has continued to change over the years but two things have remained consistent-the exceptional customer service and the superior level of technology. I have been a Patterson Dental customer since the late 1980s and was the 82nd person to begin using Eaglesoft.

Eaglesoft Practice Management software has continued to change over the years but two things have remained consistent-the exceptional customer service and the superior level of technology. I have been a Patterson Dental customer since the late 1980s and was the 82nd person to begin using Eaglesoft. To say the least I have seen many updates since I started with version 2.0, with each successive change continuing to better serve my patients and practice.

What are Eaglesoft’s main benefits?
Eaglesoft is intuitive and easy to use. The latest updates in Eaglesoft 16 help increase efficiency, streamline processes and provide excellent customer service, while the latest capabilities include family walkout processing, automatic account aging, prescription writer, fast check-in and overall greater customizability. I value the line item accounting the most because it allows me to apply a payment directly to a specific line, breaking down exactly when patients are paying and how much they are paying toward each service. With date-based reporting, I can run financial reports for any date range, which is particularly useful for distinguishing what services I provide most and negotiating coverage with insurance companies. In addition, I highly value the program design, with details such as color-coded lines and customizable windows, making it easy to personalize for your practice.

Why would you recommend this product to a colleague?
Eaglesoft’s exceptional customer support and service, provided by Patterson Dental, are unique. From day one, Patterson has been open to change and customer feedback. The dedicated employees behind Eaglesoft take the time to listen to the people who use the product, and they build upon that feedback to generate the most effective updates in the industry. Eaglesoft 16 is an example of the close partnership between Patterson Dental and its customers.


 

Recent Videos
GNYDM24 Product Focus: Sonya Dunbar, RDH, shares her passion about the importance of geriatric oral care in mobile dentistry and long-term care facilities.
GNYDM24 Product Focus: Robert Marus, DDS, AAACD, FICD talks about G-ænial A’CHORD and why he recommends clinicians give the simplified unishade composite a try.
Karen Gregory talks about instrument processin and the Lexa sterilizers by W&H at the DPR booth at GNYDM24.
GNYDM24 Product Focus: Rolando Nunez, DDS, MSc, gives a presentation on zirconia bonding that includes using BISCO products ZirClean and Z-Prime.
GNYDM24 Product Focus: Josh Gosnell, Vice President, Business Development at Adit, explains how cloud-based analytics and patient communication software can enable practices to run more efficiently.
Related Content
© 2024 MJH Life Sciences

All rights reserved.